Privacy Policy
Your privacy is important to us. This policy explains how Fast Soft Solution (FSS) collects, uses, and protects your information.
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Information We Collect
Personal Information: Name, email address, phone number, company details, and billing information when you contact us or use our services.
Technical Information: IP address, browser type, device information, and usage data when you visit our website.
Business Information: Project requirements, business processes, and operational data when developing custom software solutions.
2. How We Use Your Information
- Provide software development and IT services
- Communicate about projects and support requests
- Process payments and billing (in BDT and international currencies)
- Improve our services and website functionality
- Send important updates about our services
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- With trusted service providers who assist in our operations
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
5. International Data Transfers
As an international software company based in Bangladesh, we may transfer data across borders to provide our services globally. We ensure appropriate safeguards are in place for international transfers.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your information
- Withdraw consent where applicable
- Data portability where technically feasible
7. Cookies and Tracking
Our website uses cookies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
8. Data Retention
We retain personal information only as long as necessary for business purposes, legal requirements, or as specified in our service agreements.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or website notice.
Contact Information
Fast Soft Solution (FSS)
Road 5, Nikunjo 2, Khilkhet, Dhaka-1229, Bangladesh
Email: privacy@fastsoftsolution.com
Phone: +880 1810 747408
For privacy-related inquiries, please contact our Data Protection Officer at the above email.